Cancelling Royal Holiday Club Timeshare
Cancelling Royal Holiday Club Timeshare
Table of Contents
How to Terminate your Royal Holiday Club Timeshare/Membership Contract
To begin with, we should state that Royal Holiday Club is a Mexico-based vacation club that offers points-based ownership to its members. Operating as a subsidiary of Park Royal Hotels and Resorts, this company has been in business for more than 30 years and boasts an international membership base that is well above 100,000 individuals.
According to the company, it is their focus to offer you “the highest service standards for you to enjoy wonderful vacations for many years.” This could be true, given the fact that the company claims to offer their members a wide range of choices as regards destination. Specifically, their members are at liberty to pick from 180 vacation spots across 52 countries worldwide.
These destinations include interesting and exotic places like Paris, London, Orlando, Madrid, New York, Bahamas, Cozumel, Buenos Aires, Puerto Rico, and more, through which you will have the ability to access cruises, club developments, RCI international resort exchanges, as well as affiliated hotels, and in addition to the company’s Park Royal chain, located in the best beaches in Mexico.
Royal Holiday Club’s Reputation Outlook
Indeed, on the surface, hiring this company seems to be a good plan for anyone seeking to enjoy their vacation with their family or loved ones. However, a deep dive into the company reveals a rising level of disappointment and extremely negative reviews from many dissatisfied customers.
As we have gathered from different customer review websites, Royal Holiday Club is ridden with a bad reputation that has many clients wanting to cancel their membership. Largely, this is due to issues bordering on unprofessional customer relations, unfulfilled promises, lack of a good vacation environment, use of aggressive sales tactics, and more.
Through such platforms as ComplaintsBoard, PissedConsumer, and the like, we find that there are many complaints from different customers who are truly angry. For instance, an Oct. 8, 2021, customer review found on the PissedConsumer website says Royal Holiday Club offered “bad service.”
Providing more information on this, the client stated: “Terrible service waste of time and money wish to cancel my membership immediately. Tried to use the membership for the first time and can’t even get flight rates for close to 3 weeks…”.
Likewise, another review dated Oct. 13, 2021 found via the ComplaintsBoard platform, alleges that Royal Holiday Club lied to and scammed a lady and her ex-husband out of a sum of $10,000, and the couple never got what they wanted. The woman, Sylvania Audia, who is from Michigan, said they were conned into purchasing a “big plan” and offered freebies that were never real. Not only that, but she also did sent “several letters” that yielded no response from the company.
To give a better understanding, the woman added: “This timeshare is a complete scam. The maintenance fees continue to rise every year and I can never book a trip. One resort in Pennsylvania had a severe mice infestation and we were forced to leave after 4 hours of arriving. I never got my money back or points returned. I am very disappointed with the quality of the resorts in the United States.”
Of course, the two instances cited above and many others found in the course of our research are clear indications that Royal Holiday Club’s credibility level is fast sinking. We must however state that this company also enjoys a good number of positive reviews on the ConsumerAffairs platform, with a striking 4.6/5 average rating.
A client simply identified as Nikki of Reno enthused about the company on Oct. 11, 2021, noting that there were “some unique bonuses” at the resort and that the staff were kind and ready “to make the whole experience wonderful.” The client concluded by saying, “I want to book another vacation as soon as I can afford to.”
In general, perhaps, one could say it’s a situation of different experiences for different clients. But the number of negative reviews seems to outshine the positive ones.